AI Trust Signals

Terms of Service for AITrustSignals.com

Last Updated: November 2, 2026 · Effective: December 2, 2026

Welcome to AITrustSignals.com. These Terms of Service ("Terms") govern your access to and use of the website, tools, analysis, reports, and subscription services (collectively, the "Service") provided by The AI Authority Company Inc., doing business as AI Trust Signals ("Company", "we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

These Terms take effect for new accounts on the "Last Updated" date shown above. For customers who had an account before that date, they take effect on the "Effective" date shown above, which gives you the 30 days' notice our previous Terms promised.

1. Description of Service

AITrustSignals.com provides a platform to help businesses and brand owners measure and improve their brand's trust and authority in the context of AI-driven search and discovery (the "AI Answer Economy"). The Service includes:

  • Free Analysis: A publicly available tool that allows users to enter a website URL to see a comparison of Google Business results with the results of leading AI assistants such as ChatGPT, Gemini, Claude and Perplexity for a service type and service area.
  • Platform Plan (Paid Subscription): A premium, recurring subscription available on a monthly or annual basis that provides in-depth, model-by-model analysis across leading AI assistants such as ChatGPT, Gemini, Claude and Perplexity, historical data tracking, a premium newsletter with strategic insights, one (1) Reporting Credit per month, and up to five (5) Virtual Buyers per company, as described in Section 4.

The features, pricing, and allotments applicable to your subscription are those presented at the time of purchase or, for migrated subscribers, those communicated in your migration notice (see Section 3).

2. User Accounts

To access certain features of the Service, such as starting a free trial or purchasing a Paid Subscription, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Paid Subscriptions, Payment, and Plan Changes

Billing. We offer Paid Subscriptions on a monthly or annual basis. By purchasing a subscription, you agree to pay the applicable fees, which will be billed in advance on a recurring basis. All payments are handled by a secure third-party payment processor.

Free Trial. We may offer a free trial of the Platform Plan. The trial lasts as long as the offer shown to you at sign-up. A payment card is required to start the trial. Unless you cancel before the trial ends, we will charge your payment method the plan price when the trial ends, and your subscription will then renew automatically as described below. We will send you a reminder email before the trial ends and before that first charge. If you cancel during the trial, you pay nothing.

Automatic Renewal. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before renewal. You authorize us to charge your payment method for the renewal term at the then-current fee for your plan, subject to the notice requirements below.

Cancellation. You may cancel your Paid Subscription at any time through your account's billing management portal, using the same online method you used to subscribe. Cancellation takes effect at the end of the current paid billing cycle, and you keep access to the Service until then, except that if we issue a goodwill refund under our Refund Policy, your subscription is cancelled immediately. If you cancel an annual subscription mid-term, you keep access to the end of the paid term, and we do not refund the unused remainder of the term, except in the cases listed in our Refund Policy (including where the law requires a prorated refund, where we terminate your Paid Subscription without cause under the Termination section, and where you cancel after a fee increase as described below). Except as provided in our Refund Policy or required by law, no refunds or credits are provided for partial subscription periods. If you are charged after a confirmed cancellation, we will refund that charge, as described in our Refund Policy.

Fee Changes and Plan Migrations. We may change subscription fees and may modify, consolidate, rename, or discontinue subscription plans, including migrating subscribers on legacy plans to a current plan. If a fee change or plan migration affects your subscription:

  • Notice. We will notify you by email, at the address associated with your account, at least 30 days before the change takes effect on your subscription. The notice will state the new plan, the new fee, the effective date, and how to cancel.
  • Effective date. Changes take effect at the start of your next billing cycle following the 30-day notice period. For annual subscriptions, fee changes and migrations take effect at your next renewal date; we will not increase the fee for a prepaid term already in progress.
  • Your choice. If you do not agree to the new fee or plan, you may cancel before the effective date and your subscription will end at the close of your current paid term. Where required by applicable law, you may instead cancel upon notice of a fee increase and receive a prorated refund of prepaid, unused fees.
  • Consent. Where applicable law requires your affirmative consent to a fee increase, the increase will not apply to you unless you provide that consent, and your subscription will otherwise end at the close of your current paid term.

Billing Disputes. If you believe you have been charged in error, email care@aitrustsignals.com within 60 days of the charge and we will work with you to resolve it promptly. You agree to contact us before initiating a chargeback or payment dispute with your card issuer.

4. Reporting Credits, Credit Top-Ups, and Virtual Buyers

Definitions. A "full report" is a complete AI Trust Signals report for one business website. It includes the business's Trust Signal Score, what leading AI assistants say about the business, and a prioritized list of actions to improve it. A "Virtual Buyer" is a simulated customer that you set up to match your real customers: what they need, where they are, and how they ask. When you run a Virtual Buyer, we ask leading AI assistants the questions that customer would ask, and show you who was recommended and why.

Monthly allotment. The Platform Plan includes one (1) Reporting Credit per monthly period. One Reporting Credit entitles you to generate one full report. The Platform Plan also includes up to five (5) Virtual Buyers per company, with unlimited runs. Virtual Buyer runs do not use Reporting Credits.

  • The monthly Reporting Credit expires. Your monthly Reporting Credit expires at the end of each monthly period and when you cancel your Paid Subscription. It does not roll over, accumulate, or convert to any cash value.
  • Credit Top-Ups and bonus credits survive cancellation. You may purchase additional Reporting Credits ("Credit Top-Ups") at any time. Credit Top-Ups and any bonus Reporting Credits we add to your account do not expire at the end of a billing cycle and stay on your account if you cancel your Paid Subscription. They are lost only when your account is deleted. The monthly Reporting Credit is used before Credit Top-Ups and bonus credits.
  • No cash value. Reporting Credits and Credit Top-Ups are non-transferable, non-refundable except as provided in our Refund Policy or required by law, and have no monetary value.

We may adjust allotments as part of a plan change under Section 3 or a service modification under Section 5, subject to the notice requirements in those sections.

5. Service Modifications

The AI landscape evolves quickly, and we continuously improve the Service. We may add, modify, or remove features and functionality of the Service at our discretion, including the AI assistants we analyze. If a change materially reduces the core functionality of your Paid Subscription (including a material reduction in your monthly Reporting Credit or Virtual Buyer allotment), we will treat it as a fee change under Section 3: you will receive at least 30 days' email notice and the right to cancel before the change takes effect on your subscription.

6. Intellectual Property

The Service and its original content, including but not limited to the "AITrustSignals" name and logo, our proprietary scoring algorithms, methodologies, reports, text, graphics, and software, are and will remain the exclusive property of The AI Authority Company Inc. and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of The AI Authority Company Inc.

You grant us a limited, non-exclusive, worldwide, royalty-free license to use the business information and website URLs you provide solely for the purpose of generating reports and providing the Service to you.

7. Prohibited Uses

You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation.
  • To exploit, harm, or attempt to exploit or harm minors in any way.
  • For the purpose of creating a competitive product or service.
  • To reverse-engineer, decompile, scrape, or otherwise attempt to discover the source code or proprietary algorithms of our scoring systems.
  • To resell, sublicense, or otherwise distribute our reports or data without our express written permission.
  • In any manner that could disable, overburden, damage, or impair the Service.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms. If we terminate your Paid Subscription without cause, we will refund the prorated portion of any prepaid fees for the unused remainder of your term. If you wish to terminate your account, you may do so by discontinuing use of the Service or, for paid subscribers, by canceling your subscription.

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the operation or availability of the Service or the information, content, or materials included therein. The scores and analysis provided are for informational purposes only and are not a guarantee of future business outcomes, search engine rankings, or AI model performance. The AI landscape is volatile, and our analysis represents a snapshot in time.

10. Limitation of Liability

In no event shall The AI Authority Company Inc., nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory.

11. Indemnification

You agree to indemnify and hold harmless The AI Authority Company Inc. and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the Service.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. This Section does not deprive you of any mandatory consumer protections under the laws of the jurisdiction where you reside.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before the new terms take effect by emailing the address associated with your account and posting the updated Terms on this page with a revised "Last Updated" date. By continuing to access or use our Service after the revised Terms become effective, you agree to be bound by them. If you do not agree to the revised Terms, you must stop using the Service and, if you are a paid subscriber, may cancel under Section 3.

14. Contact Us

If you have any questions about these Terms, please contact us through our contact page. For billing and support, email care@aitrustsignals.com. For legal notices, email legal@aitrustsignals.com.

The AI Authority Company Inc. DBA AI Trust Signals, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801 USA.